Privacy Policy

1. Who We Are

SimChi Network LTD is registered in England and Wales. Registered address: 748 High Road, London, IG3 8SX. We are the data controller for the personal data we collect.

2. What Data We Collect

We may collect the following personal data:

Name and contact details (email address, phone number)
Business name and address
Payment information (processed securely via Stripe, Apple pay, Debit card – we do not store card details)
Information you provide through our contact form or email correspondence

3. How We Use Your Data

We use your personal data to respond to enquiries and provide our services, send invoices and process payments, communicate project updates and support information, and comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data under the following legal bases (UK GDPR): Contract — to deliver the services you've requested; Legitimate interests — to manage our business and communicate with clients; Legal obligation — to comply with financial and tax regulations.

5. Data Sharing

We do not sell your personal data. We may share it with Stripe (payment processing), accountants or legal advisors only when required, and authorities only when required by law.

6. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations — typically 6 years for financial records, in line with HMRC requirements.

7. Your Rights

Under UK GDPR, you have the right to access your personal data, request correction or deletion, object to processing, request restriction of processing, and data portability. To exercise any of these rights, contact us at info@simchi-network-ltd.co.uk.

8. Cookies

Our website may use basic cookies for functionality. We do not use tracking or advertising cookies without your consent.

9. Contact

For privacy concerns: info@simchi-network-ltd.co.uk | 748 High Road, London, IG3 8SX

Privacy Policy

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Collected Personal Data
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